Archdiocese Local Ministries Religious life

Sisters of Charity help drive success of Welcome Central

Sister Diane Hurley drops off a client at Welcome Central. LEAVEN PHOTO BY JOE MCSORLEY

by Jill Ragar Esfeld

LAVENWORTH — “I still remember that feeling I had,” said Sister Kathleen Marie Henscheid, the day she drove a client home from Welcome Central here.

And he asked to be dropped off at a bridge.

“That was his home,” she said. “And I thought, ‘I don’t want to leave you here.’ But he was satisfied with that.

“I can still see that bridge.”

Answering a need

Welcome Central is an assistance center and transportation ministry for the poor in Leavenworth.

Launched in January 2014 by the Sisters of Charity of Leavenworth, it acts as a clearing house for the disadvantaged and provides them with local transportation to social agencies and other essential services.

The ministry relies on volunteers to transport clients.

Sister Kathleen, along with fellow Sisters of Charity Arthel Cline and Diane Hurley, are volunteer drivers.

“We have in our constitution,” said Sister Arthel, “[that] our high priority is to work with the poor or be present in their lives, to enable them in any way that’s within our capabilities.”

The idea for Welcome Central first came about when a committee assessed the needs of the poor in Leavenworth.

“I was on the committee,” said Sister Arthel. “Transportation always came up as number one.”

So transportation became a priority for Welcome Central. And all three Sisters, who are retired, volunteered to help.

“I had just retired and I knew [director Sister Vickie Perkins] was looking for help,” said Sister Kathleen. “I wanted to do something — I didn’t want to just sit around.”

Sister Diane had a similar motive. At 81, she feels she’s been “blessed with energy,” so why not use that blessing to help the poor?

“There’s a lot of going back and forth through town,” she said. “I normally put on about 50 miles a day.

“Last Tuesday, I drove 101 miles.”

The Sisters consider gas and wear-and-tear on their cars as part of a charitable contribution.

And they all love being chauffeurs for a day.

A free ride

“They say there is no such thing as a free ride,” said Sister Arthel. “Well, there actually is, and it’s enriching to both the driver and the recipient.

“It brings you out of the cocoon of the middle class into a different environment.”

Most of the poor in Leavenworth live on the north side of town. But grocery stores and doctors are on the south side, so it’s a difficult situation in a town without public transportation.

Welcome Central drivers are directed by a dispatcher who tells them where to take clients, and then calls them on their cellphones when clients are ready to be picked up.

“It’s really been an interesting job and it’s good for me,” said Sister Arthel. “I know Leavenworth. I know exactly what they want. They get what they want, and there’s not a complication connected to it.”

Clients come in a variety of packages, but the Sisters find they’re always grateful and friendly.

“You get to know them,” said Sister Diane. “I would say if I were to take eight people tomorrow, at least five of them I have driven somewhere else in the past.

“By and large, they are very real people.

“And by real, I mean authentic.”

You’d think there would be a level of discomfort or even fear in carting around strangers, but these Sisters are made of tough stuff.

“I do prison ministry,” said Sister Arthel. “And I’ve done that for about 30 years. So I think I have developed less of a fear of people that are considered most fearsome.

“I may be too blasé about that; but so far, so good.”

Sister Kathleen agreed

“I have never felt threatened,” she said. “And I’ve picked up people who have been in prison and I’m thinking, ‘OK, God, you’ve got to take care of me.’

“But I think the fact that they come through Welcome Central means they have to be OK.

“I’ve never had a fear.”

An open ear

Rides can be long and sometimes people aren’t in the mood for conversation. The Sisters respect that.

But sometimes people need to talk. And these drivers are always ready with an open ear and an open mind.

“I love the fact that they feel free to tell their story,” said Sister Kathleen. “And whatever they say, they know I’m not going to tell other people.

“Like this one guy told me, ‘I’ve been in prison three times, but I’m on the straight and narrow now.’”

Clients often talk about their family, or the fact that they don’t have a family.

“I’ve had them cry in the car,” said Sister Kathleen. “They tell me the story of how they have no place to go, or they don’t have enough food.

“They just kind of talk that through, and I just feel if I can say one kind word to them or one helpful word, I’m helping somebody.”

“I know the Lord has a lot to do with all of it,” continued Sister Kathleen, “and that’s where I put my trust and faith.”

Friendships are often formed on the ride through town.

“You get to know them in a very comfortable, neighborly way,” said Sister Diane. “I might see someone on the street walking and they’ve been to the store or the library, and I’ll give them a ride.

“Or someone will see me and wave — like a neighbor.

“I just find it a very genuine way of living the Gospel.”

The gift of giving

The goal of this ministry is not to change lives, but simply to provide a service that makes life easier for the least among us.

“This brings you into a more reality- based relationship with the poor,” said Sister Arthel. “And it’s on an everyday kind of basis.

“There’s nothing spectacular about it. It’s just helping people get their needs met in an unpretentious way.”

And often the biggest reward comes to the one providing the service.

“It’s very rewarding to me,” said Sister Kathleen. “It doesn’t sound like it would be to the person driving, but I learn compassion and I learn that they’re just like I am, except their situation is different.

“Like Mother Teresa, she did so much for the poor. I will never be that, but I would love to follow in her footsteps.”

The gratitude, sincerity and kindness of the clients they serve are inspiring.

“I think if nothing else, it enlightens me, and gives me hope for people,” Sister Kathleen said. “They’re destitute, they don’t have anything, and yet they’ll say, ‘Oh, I wish I could pay you.’

“And I say ‘No, I’m not here to collect money. I’m just here to help you; and you help me’ — I always say that.”

Living the Gospel

Welcome Central itself is a haven of good people from all faiths living the Gospel together. And that environment itself is inspiring.

“I always look forward to going there,” said Sister Diane. “Granted, I am tired at the end of the day, and I’m glad to go home, but I’m always happy each morning I go.

“People are really living the Gospel. That’s what gives me the energy and desire to keep going.”

All three volunteers love this ministry because it is so in-step with the ministry of Jesus.

“He didn’t seek out the prosperous and the influential,” said Sister Arthel. “He sought out the lepers and the poor, those that needed compassion.”

“It deepens my faith when I see people who can’t even afford a car with such a good attitude,” added Sister Diane. “It definitely deepens my sense of gratitude.

“And what I can say to them is, ‘Thank you for coming with me. I just appreciate the way you’re making choices of living under difficult circumstances.’”

For these Sisters who drive the poor, whether it’s to the doctor, the food pantry, or home under a bridge, they’re evangelizing through acts of kindness and words of comfort.

“And when you pick them up and you get a hug from them,” said Sister Kathleen, “it’s just a wonderful experience that I’ll always remember.

“It’s one of the greatest jobs I’ve done.”

About the author

Jill Esfeld

Jill Ragar Esfeld received a degree in Writing from Missouri State University and started her profession as a magazine feature writer, but quickly transitioned to technical/instructional writing where she had a successful career spanning more than 20 years. She returned to feature writing when she began freelancing for The Leaven in 2004. Her articles have won several awards from the Catholic Press Association. Jill grew up in Christ the King parish in Kansas City, Missouri; and has been a member of Holy Trinity Parish in Lenexa, Kansas, for 35 years.

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